PRIVACY & COOKIES POLICY

A LEGAL DISCLAIMER

Cookies and Privacy Policy

Introduction

Welcome to Queenie and Judge and Cushion Covers Online (“we”, “our”, or “us”). We value your privacy and are committed to safeguarding your personal data in accordance with the UK General Data Protection Regulation (UK GDPR) and the Privacy and Electronic Communications Regulations 2003 (PECR).

This Cookies and Privacy Policy explains how we collect, use, store, and protect your data when you interact with our website. It also outlines your rights and how to exercise them. By using our website, you agree to the practices detailed below.

1. Information We Collect

We may collect the following types of information about you:

a) Personal Data You Provide

When You Make a Purchase: Name, billing/shipping address, email, phone number, and payment details.

When You Contact Us: Any information you provide, such as your email address or enquiry details.

b) Data Collected Automatically

When you visit our website, we automatically collect data through cookies and similar technologies, including:

IP address.

Browser type and version.

Pages visited and actions taken on our website.

The time and date of visits.

c) Cookies

Cookies are small text files stored on your device that help us improve your experience on our website. For more details, see Section 5 below.

2. How We Use Your Data

We use your personal data for the following purposes:

To Process Orders: Taking payment, fulfilling your purchase, and providing customer support.

To Improve Your Experience: Personalising your experience on our website and offering targeted recommendations.

Marketing (if you consent): Sending you updates, discounts, or promotions. You can opt out of marketing communications at any time.

To Comply with Legal Obligations: Such as managing records or fraud prevention.

We will never sell your personal data to third parties.

3. How We Share Your Data

We may share your data with the following trusted third parties:

Payment Providers (e.g., to securely process card payments).

Delivery Partners (so your order can reach you).

Analytics Providers (to enhance our website’s performance).

These parties will only access data necessary for their services and are required to keep it confidential.

We may also share data if legally required or to enforce our terms.

4. Data Storage and Retention

We store your data securely and use appropriate measures to protect it from unauthorised access, loss, or misuse.

We will keep your personal data for as long as necessary to fulfil the purposes outlined in this policy or to comply with legal obligations.

Once data is no longer needed, we securely delete or anonymise it.

5. Cookies Policy

a) What Are Cookies?

Cookies are small text files stored on your device when you interact with our website. They help improve functionality,

analyse usage, and personalise your experience.

b) Types of Cookies We Use

Essential Cookies: Necessary for the website to function (e.g., for processing purchases).

Performance Cookies: Help us understand how visitors use our site and improve functionality.

Targeting Cookies: Used to deliver relevant advertising, with your consent.

c) Managing Cookies

You can manage or disable cookies through your browser settings. Note that doing so may affect the website’s functionality.

To learn more about managing cookies, visit www.allaboutcookies.org.

6. Your Rights

Under UK GDPR, you have certain rights regarding your personal data. These include:

Right to Access: You can request access to the data we hold about you.

Right to Rectification: You can request corrections to inaccurate or incomplete data.

Right to Erasure (“Right to Be Forgotten”): You can request the deletion of your data in certain situations.

Right to Restrict Processing or Object to Processing of your data.

Right to Data Portability if you wish to transfer your data to another service provider.

If you would like to exercise any of these rights, please contact us at [insert contact email].

You also have the right to lodge a complaint with the Information Commissioner’s Office (ICO) if you believe we have not handled your data properly.

7. Updates to This Policy

We may occasionally update this Cookies and Privacy Policy to reflect changes in regulations or how we process your data. Please review this policy regularly to stay informed.

The last update to this Cookies and Privacy Policy was on [insert date].

8. Contact Us

If you have any queries about this policy or how we handle your data, you can reach out to us at:

Queenie and Judge and Cushion Covers Online

Address: Unit 3, Windmill Farm, Benenden Rd, Rolvenden, Kent TN17 4PF

We are committed to protecting your privacy and ensuring your experience with us is secure and transparent. Thank you for choosing Queenie and Judge and Cushion Covers Online!